Payment and Shipping

Payment and shipping information

Payment information

For deliveries within Germany and abroad, we offer the following payment options:

- Prepayment by bank transfer

After your order has been completed, we will send an order confirmation to your designated e-mail address. In this, you will find the amount to be transferred and our bank details. Please state your order number as the intended purpose or reference for us to be able to assign the payment to your order.

- Credit Card (Visa, Mastercard, American Express)

- Paypal

 

Shipping information

To keep your waiting time as short as possible, we will pack your order the soonest time possible. The shipment will be made from Aalen in Germany and is, of course, free of charge for you.

As soon as your order is on its way to you, you will receive a shipping confirmation from us via e-mail in which you will also find your tracking number. 

We also ship to packing stations. To avoid unnecessary delays, please make sure that your details are complete.

We deliver to the following countries:

Arab Emirates, Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Great Britain, Greece, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Qatar, Romania, Russia, San Marino, Saudi Arabia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, USA.

If your country is not listed, please contact us, and we will try to find an alternative delivery option.

 

Shipping outside the EU

For orders outside the EU, we do not show VAT on the invoice. However, the prices on our homepage always state incl. 19% VAT. This will be deducted within the purchase process before you see a payment confirmation.

Please note that deliveries outside the EU may be subject to additional taxes and/or duties such as customs duties and import sales tax. Unfortunately, we cannot influence these costs, and the customer is obliged to bear them. For information about the prices, we recommend that you contact your local customs office.

 

Delivery times

For our deliveries, we use national DHL and international DHL Premium. 

Below is an overview of how long your parcel will be on its way to you from the time it is handed over to the shipping company. We want to point out that this is a rough guideline of the delivery time and we have no influence on the delivery after we have handed the package to the shipping company.  

  

Arab Emirates 6-8 days
Argentina 7-10 days
Australia 7-9 days
Austria 2 days
Belgium 2 days
Brazil  9-12 days
Bulgaria 4-5 days
Canada 5-7 days
China 8-11 days
Croatia 2-3 days
Cyprus 9-11 days
Czech Republic 2-3 days
Denmark 2-3 days
Estonia 3-4 days
Finland  4 days
France 3 days
Germany 1-3 days
Great Britain 2-3 days
Greece 6-8 days
Hong Kong 9 days
Hungary 3 days
Iceland 4-6 days
India 8-10 days
Ireland 3-4 days
Israel 12-16 days
Italy 3 days
Japan 6 days
Latvia 3-4 days
Lichtenstein 2-3 days
Lithuania 3-4 days
Luxembourg 2-3 days
Malta  4-6 days
Mexico 9-14 days
Monaco 3-4 days
Netherlands 2 days
New Zealand 8 days
Norway 4-5 days
Poland 2-3 days
Portugal 4-5 days
Qatar 6-8 days
Romania 3-4 days
Russia 5-15 days
San Marino 5-8 days
Saudi Arabia 6-9 days
Singapore 3-5 days
Slovakia 3 days
Slovenia 3 days
Spain 4-5 days
Sweden 3 days
Switzerland 4 days
Taiwan 6-8 days
Thailand 6-8 days
Turkey 7-10 days
Ukraine 8-10 days
USA 6 days

 

 


Quality

Carefully selected materials combined with useful functions and precise workmanship make our watches to long-lasting timepieces.


Design

Timeless design inspired by the great history of watchmaking craftsmanship. Pure vintage feeling „Made in Germany“.


Passion

All models and designs are created with passion and dedication, up to the smallest detail. A commitment that you will definetly feel.


Service

Free shipping worldwide, secure payment channels and 2 year warranty on your VINTRO watch represent our service promise.