Payment and Shipping
Payment and shipping information
For deliveries within Germany and abroad, we offer the following payment options:
- Prepayment by bank transfer
After your order has been completed, you will receive an order confirmation from us at your e-mail address. In this you will find the amount to be transferred and our bank details. Please state your order number as intended purpose so that the payment can be assigned to your order.
- Credit Card (Visa, Mastercard, American Express)
In order to keep your waiting time as short as possible, we will pack your order as soon as possible. The shipment will be made from Aalen in Germany and is of course free of charge for you.
As soon as your order is on its way to you, you will receive a shipping confirmation from us via e-mail including shipment tracking. Of course we also ship to packing stations. To avoid unnecessary delays, please make sure that your details are complete.
We deliver to the following countries:
Arab Emirates, Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Great Britain, Greece, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Qatar, Romania, Russia, San Marino, Saudi Arabia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, USA.
If your country is not listed, feel free to contact us and we will check a possible delivery.
Shipping outside the EU
For orders outside the EU, we do not show VAT on the invoice. However, the prices on our homepage are always stated incl. 19% VAT. This will be deducted within the purchase process before payment confirmation.
Please note that deliveries outside the EU may be subject to additional taxes and/or duties such as customs duties and import sales tax. Unfortunately, we cannot influence these costs and they have to be paid by you. For information about the costs, we recommend that you contact your local customs office.
For our deliveries we use national DHL and international DHL Premium.
Below is an overview of how long your parcel will be on its way to you from the time it is handed over to the shipping company. We would like to point out that this is a rough guideline of the delivery time and we have no influence on the delivery after we have handed the package to the shipping company.
|Arab Emirates||6-8 days|
|Czech Republic||2-3 days|
|Great Britain||2-3 days|
|Hong Kong||9 days|
|New Zealand||8 days|
|San Marino||5-8 days|
|Saudi Arabia||6-9 days|